I mentioned before that my Rheumatologist wrote an order for me to be able to have water therapy. So today I called the insurance company to find out what the coverage would be. I had to wait a looooonnnng time, but I finally got a human. I told her what I needed, then the phone started ringing. I waited and, yes you guessed it - they hung up on me. I sometimes wonder if when they are faced with a question that will take a little research (ie WORK), they lose connection...(ie HANG UP) lol
I hope the UNITED HEALTHCARE CHOICE PLUS bigwigs read this blog. Some of your clients are already hurting. It was hard for me to wait on hold so long. So thanks a lot for that.
I have written it down on my brain - my new brain, the paper and clipboard, and I'll try again tomorrow. I could feel my muscles on my shoulders and neck tensing from trying to deal with them. I also need to call the phone company. Grrr. Not in the mood. Can I just procrastinate here for awhile?
No comments:
Post a Comment